Introduction
At Pink Pearl, we strive to provide the best services to our customers. However, we understand that there may be circumstances where you need to cancel a service or request a refund. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds for services purchased through our website www.pinkpearlindia.com.
Cancellation Policy
1. Service Cancellation:
• You may cancel your service request within 24 hours of placing the order. To cancel your service, please contact us at info@pinkpearlindia.com with your order details.
• Cancellations made after 24 hours will not be eligible for a refund.
2.Digital Products:
• Due to the nature of digital products, cancellations are not permitted once the product has been delivered or downloaded.
3.Subscription Services:
• Subscriptions can be canceled at any time. However, the cancellation will take effect at the end of the current billing cycle, and no partial refunds will be provided for the remaining period.
Refund Policy
4.Eligibility for Refunds:
• Refunds are only available for services that are canceled within the eligible cancellation period.
• Refunds will not be provided for services that have already been delivered or for digital products that have been downloaded.
5.Refund Process:
• To request a refund, please contact us at [your contact email] with your order details and the reason for the refund request.
• Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
6.Non-Refundable Items:
• Certain services and products are non-refundable, including but not limited to:
• Custom software development services once the project has commenced.
• Digital marketing services after the campaign has started.
• Domain name registration and web hosting services once activated.
Changes to This Policy
We may update our Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Terms and Conditions, please contact us:
• By email: info@pinkpearlindia.com
• By visiting this page on our website: www.pinkpearlindia.com
• By phone number: +91 6280 808 334